SCM Goals Communication

Following the scope of the certification according to the NP EN ISO 9001:2015 standard and before its employees, SantaCruz Metaltech has defined the following objectives as goals in its search for continuous improvement:

• Improve spend vs production ratios
• Increase the company’s financial autonomy
• Promote development of new markets
• Increase the percentage of tenders awarded
• Maintain / Increase Customer Loyalty Rate
• Increase the number of new customers
• Ensure training of your employees
• Increase customer satisfaction
• Decrease rejection of new workers from site
• Minimize Costs with Unfit HR
• Minimize the Occurrence of Accidents
• Minimize occurrences of NCR´s
• Minimize the Occurrence of Weld Repairs
• Minimize the occurrence of customer complaints
• Minimize Logistics costs (travel, accommodation, car rental)

SantaCruz Metaltech’s fundamental goal is to overcome all quality bases, we aspire to be the pinnacle of global partnership and excellence, setting new benchmarks that transform and elevate the businesses we engage with.